New Airline Rules Protect The Customer
Airlines have been raking us over the coals for some time now and getting away with it, but that changed as of today. It is a small victory but it’s in the right direction. Airlines will be required to disclose all taxes and fees in advertised prices. You will get reimbursed your luggage fee if the airline loses your luggage and you will be paid more for a bumped flight. There is also the new tarmac rule which will keep the airlines from stranding you in the plane on the tarmac for more than 4 hours. I think this one still needs a little adjusting, like maybe 2 hours at the most.
These new rules won’t take effect until late August but it is a step toward customer protection against such a big conglomerate.
Kevin Mitchell, chairman of the Business Travel Coalition, said the new rules bring passenger protections closer to other U.S. industries and to what airlines do for passengers in other countries.
“I think this is a really good step forward for customer protections,” Mitchell said.